Cancellation / Refund Policy

10 days or more: No Charges / Fully Refundable 

7 days to 9 days: 50% of the total price (Excluding Taxes and Fees)

4 days to 6 days: 70% of the total price (Excluding Taxes and Fees)

3 days or less: 100% / No Refund

JETLINE reserves the right to treat no-shows as last-minute cancellations, whereby Passenger will be charged the full cost of the charter or $1,000, whichever is greater. For the purposes of whole aircraft charter, a 'no-show' is defined as Passenger not arriving to the aircraft at least 10 minutes prior to boarding in possession of valid government issued identification or violation of any terms and conditions of this agreement that result in denial of boarding. JETLINE, at its sole discretion, may extend the no-show time for on demand whole aircraft charter flight in coordination with Passenger if operational restrictions allow.

Any confirmed reservations falling on any of the peak travel days listed below will be subject to a cancellation fee in the amount of one hundred percent 100% of the quoted flight, regardless of how many days prior to departure the cancellation is made. 

January 1,2,3

February 15,18

March 

April 21

May 24,27

June 14,16,28

July 3,4,5,6,7,14,19,21,28

August 4,11,18,30‍

September 2,27,29

October 4,13,20,25,27

November 3,10,27,30

December 1,20,21,22,23,24,25,26,27,28,29,30,31

Passenger agrees that JETLINE shall have a right to charge a Cancellation Fee to the Passenger's credit card on file or retain the Cancellation Fee from the paid Flight Quote. In the event Passenger's credit card is declined, Passenger shall provide an alternative payment method immediately.